The Importance of AVS And CVV for Chargebacks
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The Importance of AVS And CVV for Chargebacks

You should be willing to do anything within your legal power to avoid getting a chargeback. And anything to avoid having to issue a refund, except getting a chargeback. Unfortunately, many retailers wind up having to deal with a high chargeback rate because they’re so eager to avoid refunds. Refunds are a last line of defense,...

Posted by March 13, 2018April 30, 2018
Whats The Difference Between Chargebacks and Refunds?
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Whats The Difference Between Chargebacks and Refunds?

People sometimes use the word “chargeback” and “refund” interchangeably, saying one when they mean the other. To the customer, to the layman, to the outsider, there may not seem to be much difference between the two. In both instances, the buyer gets their money back, right? So when a customer is unhappy with their purchase,...

Posted by March 8, 2018May 3, 2018
6 Steps To Handle Chargebacks
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6 Steps To Handle Chargebacks

No matter how smooth your business operates, sooner or later you’re going to get hit with a chargeback. Maybe someone will be trying to commit friendly fraud, maybe the post office will damage a shipment you send out to a customer, maybe someone will just file for a chargeback because refunds can take too long....

Posted by March 6, 2018April 26, 2018
American Express Prepaid Card
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American Express Prepaid Card

Prepaid cards have really cleaned up their image in recent years. When these cards first launched they were seen by some as being slightly predatory, like certain payday lender and cash advance services. Prepaid cards were considered to be marketed to the economically desperate, people who could not qualify for conventional credit cards, who didn’t...

Posted by February 22, 2018March 30, 2018
Visa’s New VCR System
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Visa’s New VCR System

One of the unfortunate aspects of dealing with credit card companies is that many of them do have a tendency to treat customers like, well, suspected criminals. When you come to them with a dispute they try to feel you out to see if you’re trying to commit friendly fraud, and resolving claims can be...

Posted by February 20, 2018March 20, 2018
BP Card: Is It For You?
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BP Card: Is It For You?

Being a driver can be expensive. Maybe that’s why so many millennials have opted out, choosing bus passes and Uber over car ownership. But there’s something to be said for the freedom and the sheer joy of driving. It’s an experience that you can’t really get from anything else but having your own car and...

Posted by January 23, 2018March 9, 2018
Everything You Need To Know About American Express Serve
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Everything You Need To Know About American Express Serve

American Express recently announced that they’re selling the Serve platform that they developed to InComm, giving InComm distribution rights for the prepaid card platform. The reports are saying that the deal should go through sometime in the first part of 2018 (it may have even been completed by the time you read this). So, if...

Posted by December 21, 2017January 15, 2018
What Are Chargeback Reason Codes?
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What Are Chargeback Reason Codes?

When you’re looking through your point of sale system, you will find that every card will have its own chargeback reason code and its own names for codes. However, they’ll all more or less cover the same concerns. If you’re looking for a handy resource for chargeback reason codes, the information we’ve provided below should...

Posted by December 14, 2017December 30, 2017
Stripe vs Paypal : Which Is Better?
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Stripe vs Paypal : Which Is Better?

Stripe vs. Paypal. Today we explore the differences between the two payment platforms. Which one’s right for you? Well, the short answer is Paypal. Paypal is used by just about everybody, it’s a long-established brand, it’s what most of your customers are carrying in their wallets. If you want the no-brainer option, go with Paypal. You’ll...

Posted by December 5, 2017December 24, 2017
A Look At First Data’s Clover POS System
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A Look At First Data’s Clover POS System

For many businesses, First Data is the brand for credit card processing.  First Data serves more than six million locations around the world. The second best in the industry, Chase Paymentech, serves just one million. First Data has been around since 1969, and they really are the no-brainer option if you just want to use a...

Posted by October 4, 2017December 28, 2017