Collection agencies are one of those industries that, well, let’s just say people have a strong reaction when you tell them that that’s the line of work you’re in. Ironically, the regulations that collection agencies abide by mean that they actually make life a lot easier for people who owe money. Collection agencies have a...
Every business needs a payment processor for debit and credit. It’s just a part of doing business in the modern world. If you run a very small business then you can probably get away with just using a service like Paypal for this kind of thing at first, but as you upgrade your company, you’re...
There is quite a bit to consider when it comes to running a business. There’s inventory, hiring and firing, marketing and on and on. Some of these things you can automated to an extent. Others you can outsource. And thank goodness for that. Nobody gets into running a business of their own, becoming an entrepreneur,...
You may have heard that credit and debit card payment processing for high-risk merchants can be a bit of a shady industry. So, is there any veracity to that? The answer is yes and no. It’s like a lot of fields that have a similar stigma (in fact, that’s something many high-risk merchants can understand...
Chargebacks are one of those problems that can flare up overnight. As in, literally overnight, like you go to bed one evening, and when you wake up you have thirty chargebacks to manage. What may seem like a minor issue, or a complete non-issue, can be amplified by any number of factors. Maybe you got...
Somehow, using a physical card just feels safer, right? If you lose your wallet, that can be a problem, but you rarely feel comfortable typing your numbers into a website or speaking them on the phone or anything like that. Some of us may shred our receipts even if they don’t contain any sensitive data...
If you run a business in the modern world, then you have to have some sort of digital presence, and that probably means a website. And if you run a website, then you know that running a website can get to be a bit of a headache. Even if you let your tech guys handle...
Some people think that online reviews don’t really affect their industry or their product. Those people are wrong. There are products that people will continue to support even if the reviews are negative. If critics don’t like a superhero movie, it’s still going to break box office records. But this doesn’t mean that reviews do not...
You should be willing to do anything within your legal power to avoid getting a chargeback. And anything to avoid having to issue a refund, except getting a chargeback. Unfortunately, many retailers wind up having to deal with a high chargeback rate because they’re so eager to avoid refunds. Refunds are a last line of defense,...
People sometimes use the word “chargeback” and “refund” interchangeably, saying one when they mean the other. To the customer, to the layman, to the outsider, there may not seem to be much difference between the two. In both instances, the buyer gets their money back, right? So when a customer is unhappy with their purchase,...
